Reach the KANGJURU Team
Whether you have a question about a blend, want to plan a subscription, or simply wish to say what season your kitchen is in, our people at Xianning Kangjuru E-commerce Co., Ltd. are glad to listen and reply in plain words.
Send Us a Note
Fill the short form below and your message will open in your own mail application, ready to send to feedback@kangjuru.buzz. Please add as much detail as you can about the item or service you are asking about.
Our Contact Details
Mailing Address
Xianning Kangjuru E-commerce Co., Ltd.
Rm 201, Unit 2, Building 2, Xinglin Community
Taiping Avenue, Tongyang Town, Tongshan County
Xianning - 437000, China (CN)
Email and Phone
Email: feedback@kangjuru.buzz
Phone: +19365023631
Business Hours
Times are Asia Shanghai time. Live chats and stream questions are answered during the same hours.
Quick Answers Before You Write
Orders confirmed before noon on a working day usually leave our packing room the same day and are handed to the carrier within twenty-four hours. We share a tracking link as soon as it is issued so you can follow the parcel from our Taiping Avenue storehouse to your door.
Yes, at any time and without a penalty. Use the pause button in your account note or simply write to feedback@kangjuru.buzz a few days before the next dispatch. We will hold your place and resume whenever you choose, or end the plan cleanly if you prefer.
Some of our dried and boxed goods travel well across borders, while fresh seasonal items do not. If you write with your country and the item you want, our team will confirm shipping cost, delivery time and any customs note before you pay. We never guess at rules for your safety.